NATIONAL CONSULTANTS

National Coordinators Although coordinators work in the national office, they supplement the local assistance regional offices provide to franchisees. Coordinators are responsible for working with professionals in the Overland Park national office and the specialists on the Phillipsburg campus so franchisees receive seamless assistance from the regional offices. Coordinators supplement regional office activities by assisting with insurance company issues, franchise statement questions, location development activities and routine telephone consultations.

Regulatory and Licensing Specialists Regulatory and licensing compliance is often a complicated and onerous process that can be intimidating. Brooke regulatory and licensing specialists are available for consultations with franchisees and to assist with responses to regulatory inquiries.

E&O Claims Specialists Professional liability claims prevention and resolution is important to franchisees. Brooke E&O specialists have investigated and resolved hundreds of franchisee E&O incidents. This experience gives them a valuable perspective on claims prevention.

Human Resource Specialists Franchisees benefit from the perspective and experience of the human resources department that serves Brooke's 700-plus employees. Although Brooke's human resources specialists do not assist franchisees with specific employee issues, they will consult with them about general issues and respond to hypothetical questions.

Forms Library Brooke's national office professionals do not provide specific legal, tax or accounting advice to franchisees; however, a library of forms is provided to assist franchisees with employment, non competition covenants and other issues.